How Modern Businesses Handle Phone Calls In 2025

Watch The 4-Minute Breakdown Below

Our Best Offer Ever.

Our Best Offer Ever.

Talk to Rella

Talk to Rella

Starter

$399/mo
$No setup Fees
or $3990 / yr (2 months free!)
800 included minutes
Overages: $0.29 / min
  • 24/7 AI Voice Receptionist
  • Bilingual AI (EN|ES)
  • Staff Access
Best Value

Growth

$749/mo
No setup Fees
or $7490 / yr (2 months free!)
1,800 included minutes
Overages: $0.25 / min
  • Everything in Starter
  • Custom AI Personality
  • Rella Text (AI SMS)

Premier

$1299/mo
No setup Fees
or $12990 / yr (2 months free!)
4,000 included minutes
Overages: $0.22 / min
  • Everything in Growth
  • Multi-Location Support
  • Outbound AI campaigns (coming soon)

The Cost of Falling Behind

Beyond the wasted lead, delayed responses create service gaps that drive customers directly to your competitors, severely impacting your long-term growth trajectory.

Competitors Compound Faster

Competitors Compound Faster

As you maintain the status quo, AI-enabled competitors systematically erode market share, achieving exponential growth and widening the operational gap daily.

As you maintain the status quo, AI-enabled competitors systematically erode market share, achieving exponential growth and widening the operational gap daily.

All Tasks

  • Appointment Request

    Due 2 Days ago (overdue!)

  • Confirmation Text

    Draft Only

  • Lead list

    70% prepared (in progress)

  • Payment reminder

    Cancelled by user

All Tasks

  • Appointment Request

    Due 2 Days ago (overdue!)

  • Confirmation Text

    Draft Only

  • Lead list

    70% prepared (in progress)

  • Payment reminder

    Cancelled by user

The Market Demands Instant Response

Modern consumers demand instantaneous communication. Each slow reply actively erodes trust and diminishes brand loyalty until the customer leaves your funnel permanently.

Modern consumers demand instantaneous communication. Each slow reply actively erodes trust and diminishes brand loyalty until the customer leaves your funnel permanently.

Follow up Processing...

Draft

Schedule

Sent

Follow up Processing...

Draft

Schedule

Sent

Unanswered Leads Don’t Wait

Every question left hanging is a customer gone for good.

|

Unanswered Leads Don’t Wait

Every question left hanging is a customer gone for good.

|

A Slow Response Guarantees Leakage

A Slow Response Guarantees Leakage

Your business is actively losing up to one-third of its generated leads because there is no system in place to capture them instantly.

Your business is actively losing up to one-third of its generated leads because there is no system in place to capture them instantly.

Benefits

Why Modern
Businesses Choose Rella

Because customers demand instant service. Rella ensures your leads are never sent to voicemail or put on hold. Our AI platform instantly books appointments and answers inquiries, guaranteeing continuous revenue capture, 24/7.

Instant SMS Confirmations

Automated SMS Confirmations. Immediately following a service booking or appointment, both your customer and your team receive instant, accurate notifications, ensuring seamless communication and execution. Speed wins.

Instant SMS Confirmations

Automated SMS Confirmations. Immediately following a service booking or appointment, both your customer and your team receive instant, accurate notifications, ensuring seamless communication and execution. Speed wins.

Instant SMS Confirmations

Automated SMS Confirmations. Immediately following a service booking or appointment, both your customer and your team receive instant, accurate notifications, ensuring seamless communication and execution. Speed wins.

Never Miss a Lead

Rella provides instant, concurrent call handling, ensuring zero waiting and zero voicemails. Our AI immediately identifies the caller's intent and processes their request, guaranteeing every lead is taken care of.

Never Miss a Lead

Rella provides instant, concurrent call handling, ensuring zero waiting and zero voicemails. Our AI immediately identifies the caller's intent and processes their request, guaranteeing every lead is taken care of.

Never Miss a Lead

Rella provides instant, concurrent call handling, ensuring zero waiting and zero voicemails. Our AI immediately identifies the caller's intent and processes their request, guaranteeing every lead is taken care of.

Always On, 24/7

Rella guarantees 24/7 service consistency. Callers are greeted with the same professional quality and efficiency, whether it is Tuesday morning or Saturday night.

Always On, 24/7

Rella guarantees 24/7 service consistency. Callers are greeted with the same professional quality and efficiency, whether it is Tuesday morning or Saturday night.

Always On, 24/7

Rella guarantees 24/7 service consistency. Callers are greeted with the same professional quality and efficiency, whether it is Tuesday morning or Saturday night.

Lower Staffing Costs

Consolidate your budget. Seamlessly replace fragmented overflow teams and high-cost answering services with a single, unified AI receptionist platform.

Lower Staffing Costs

Consolidate your budget. Seamlessly replace fragmented overflow teams and high-cost answering services with a single, unified AI receptionist platform.

Lower Staffing Costs

Consolidate your budget. Seamlessly replace fragmented overflow teams and high-cost answering services with a single, unified AI receptionist platform.

Call Logs & Actionable Insights

Gain instant, actionable insights. Every conversation is accurately recorded, AI-summarized, and sentiment-scored, allowing you to quickly identify common customer issues and opportunities.

Call Logs & Actionable Insights

Gain instant, actionable insights. Every conversation is accurately recorded, AI-summarized, and sentiment-scored, allowing you to quickly identify common customer issues and opportunities.

Call Logs & Actionable Insights

Gain instant, actionable insights. Every conversation is accurately recorded, AI-summarized, and sentiment-scored, allowing you to quickly identify common customer issues and opportunities.

Scales as You Grow

Future-proof your operations. Rella's dynamic architecture ensures instantaneous adaptation to your growth, handling any number of locations, policies, and business hours.

Scales as You Grow

Future-proof your operations. Rella's dynamic architecture ensures instantaneous adaptation to your growth, handling any number of locations, policies, and business hours.

Scales as You Grow

Future-proof your operations. Rella's dynamic architecture ensures instantaneous adaptation to your growth, handling any number of locations, policies, and business hours.

How Rella Handles Every Call

How Rella Works

Every call and every customer question handled automatically.

Step 1

Seamless First Contact

Every call and text is answered immediately with a professional greeting and active, intelligent listening, eliminating hold times, delays, or the use of voicemail. The lead is secured the moment it arrives.

Standing by…

System check

Process check

Speed check

Manual work

Repetative task

Step 2

Advanced Natural Language Processing

Rella accurately understands and processes complex customer requests spoken or typed in plain language. Whether the goal is booking a job, scheduling an appointment, or clarifying complex policies, Rella ensures a precise, intelligent response.

Rella accurately understands and processes complex customer requests spoken or typed in plain language. Whether the goal is booking a job, scheduling an appointment, or clarifying complex policies, Rella ensures a precise, intelligent response.

Our solution

Your stack

Step 3

Immediate Transactional Handling

Whether the need is booking a service, clarifying a question, or escalating an urgent issue, Rella processes the request immediately, ensuring a swift and seamless resolution on the spot.

Response <10s

Never miss a hot lead

On The Spot Booking

Everything confirmed immediately

Escalates Urgencies

Transfers emergencies to staff

Step 4

Automated, Instant Confirmation

Rella seamlessly ensures customer certainty by delivering full confirmation details or follow-up instructions instantly via SMS/Text.

Rella seamlessly ensures customer certainty by delivering full confirmation details, service agreements, or follow-up instructions instantly via SMS/Text.

  • Voxa FollowUpTrigger:
    def __init__(self, follow_up):
    self.follow_up = "ready"
    self.status = "active"

    def check_trigger(self, value):
    if value > self.ready:
    self.status = "active"
    return "Follow Up Sent!"
    else:
    return "No action taken."
    def get_status(self):
    return f"Status: {self.status}"

  • Voxa FollowUpTrigger:
    def __init__(self, follow_up):
    self.follow_up = "ready"
    self.status = "active"

    def check_trigger(self, value):
    if value > self.ready:
    self.status = "active"
    return "Follow Up Sent!"
    else:
    return "No action taken."
    def get_status(self):
    return f"Status: {self.status}"

"I thought our after-hours calls were a nightmare. Seeing Rella instantly qualify, schedule, and confirm jobs by voice proved this is the only way to plug that gap.
It just works."

FAQs

We’ve Got the Answers You’re Looking For

Still wondering how it all works? Let’s clear things up.


Is Rella a chatbot or a real voice assistant?

Rella is a real AI voice assistant. She talks, listens, and books appointments like a human.

Does Rella replace my staff?

What if a caller needs help Rella can’t handle?

How do I train Rella on my business?

What kind of results can I expect with Rella?

Is Rella a chatbot or a real voice assistant?

Rella is a real AI voice assistant. She talks, listens, and books appointments like a human.

Does Rella replace my staff?

What if a caller needs help Rella can’t handle?

How do I train Rella on my business?

What kind of results can I expect with Rella?

Rella’s Ready. Are You?

Your AI receptionist is just one call away.

Book a free call

Book a free call

© 2025 Voxa Systems. Made with purpose in Dallas, TX

© 2025 Voxa Systems. Made with purpose in Dallas, TX